Email marketing only used by 35% of SMBs in Australia

According to the 2016 Sensis eBusiness Report, only 35% of small & medium businesses in Australia “…promote the business using email marketing”. The report measures technology use within 1000 small and medium business in Australia, showing historic, existing, and projected numbers for the year ahead. Contrasting with what I think is an extremely low number, the use of social media to promoteContinue reading “Email marketing only used by 35% of SMBs in Australia”

Interesting emails : December 2016

December is always an intense month for email marketers and businesses who employ them. As a channel it brings in significant revenue for the Christmas period, and is relied upon to quickly and efficiently boost sales.  So it was no surprise to see the coverage that the experience company Adrenalin got across email, above theContinue reading “Interesting emails : December 2016”

Tourism & Travel Email Marketing – Don’t Thank Your Subscribers 

After reviewing email from 230 tourism and travel businesses, I found that over 40% of businesses fail to engage customers after subscription. One particular characteristic of this lack of engagement is the way that businesses speak with organisationally centric language by saying ‘thank you’ and abruptly end the customer journey in response to a subscription. WhenContinue reading “Tourism & Travel Email Marketing – Don’t Thank Your Subscribers “